Conferences related to Customer services

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2013 13th International Conference on Control, Automaton and Systems (ICCAS)

Control Theory and Application, Intelligent Systems, Industrial Applications of Control,Sensor and Signal Processing, Control Devices and Instruments, Robot Control, RobotVision, Human-Robot Interaction, Robotic Applications, Unmanned Vehicle Systems...


2013 9th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM)

All areas related to wireless communications, network technologies, and mobile computing systems.


2013 International Conference on Machine Learning and Cybernetics (ICMLC)

Statistical Machine Learning, Intelligent & fuzzy control, Pattern Recognition , Ensemble method, Evolutionary computation, Fuzzy & rough set, Data & web mining , Intelligent Business Computing , Biometrics , Bioinformatics , Information retrieval, Cybersecurity, Web intelligence and technology, Semantics & ontology engineering, Social Networks & Ubiquitous Intelligence, Multicriteria decision making, Soft Computing, Intelligent Systems, Speech, Image & Video Processing, Decision Support System

  • 2012 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Pattern Recognition, Biometrics, Inductive learning, Evolutionary computation, Bioinformatics, Data mining, Information retrieval, Intelligent agent, Financial engineering, Rough Set, Applications.

  • 2011 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics.

  • 2010 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2009 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2008 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2007 International Conference on Machine Learning and Cybernetics (ICMLC)

    Multiple themes included: Generalization Error Model for Pattern Classification, Rough Sets and Fuzzy Rough Sets, Multiple Classifier Systems, Computation Life Science and Bioinformatics, Media Computing, Web Intelligent Computing. Topics included: Adaptive systems, Neural nets and support vector machines, Business intelligence, Hybrid and nonlinear systems, Fuzzy theory, control and systems, Data and web mining, Information retrieval, intelligent agent etc.


2013 International Conference on Management Science and Engineering (ICMSE)

Management science and engineering, including operations research, organizational systems and behavior, economics and finance, and public administration.


2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012)

The scope of the conference includes topics on: Theory and Principle of Service Sciences;Service System Design, Operations, and Management, Supply Chain Management for Service, Service Marketing and Financial Management, Specific Industrial Service Management, Service Information Technology and Decision Making,Service Experiential Studies and Case Studies.

  • 2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011)

    The main interests of the confernce includes the following areas: Theory and Principle of Service Sciences; Service System Design, Operations, and Management; Supply Chain Management for Service; Service Marketing and Financial Management; Specifically Industrial Service Management; Service Information Technology and Decision Making;Service Experiential Studies and Case Studies

  • 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010)

    The main interests of the confernce includes the following areas: Theory and Principle of Service Sciences; Service System Design, Operations, and Management; Supply Chain Management for Service; Service Marketing and Financial Management; Specifically Industrial Service Management; Service Information Technology and Decision Making;Service Experiential Studies and Case Studies

  • 2009 6th International Conference on Service Systems and Service Management (ICSSSM 2009)

    The scope includes exploring natural and social sciences and all technologies, systems, networks, algorithms, and applications.

  • 2008 5th International Conference on Service Systems and Service Management (ICSSSM 2008)

    This conference serves as a forum for researchers, practitioners, and users to exchange new ideas, developments, and experience on service systems dynamics and service management interrelated issues. The scope includes exploring physical and social sciences and innovative technologies, systems, networks, algorithms, and applications that support the development of effective service systems and the best practices of services management.

  • 2007 International Conference on Service Systems and Service Management (ICSSSM 2007)


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Periodicals related to Customer services

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Engineering Management, IEEE Transactions on

Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E.


Intelligent Systems, IEEE

IEEE Intelligent Systems, a bimonthly publication of the IEEE Computer Society, provides peer-reviewed, cutting-edge articles on the theory and applications of systems that perceive, reason, learn, and act intelligently. The editorial staff collaborates with authors to produce technically accurate, timely, useful, and readable articles as part of a consistent and consistently valuable editorial product. The magazine serves software engineers, systems ...


Knowledge and Data Engineering, IEEE Transactions on

Artificial intelligence techniques, including speech, voice, graphics, images, and documents; knowledge and data engineering tools and techniques; parallel and distributed processing; real-time distributed processing; system architectures, integration, and modeling; database design, modeling, and management; query design, and implementation languages; distributed database control; statistical databases; algorithms for data and knowledge management; performance evaluation of algorithms and systems; data communications aspects; system ...


Power Delivery, IEEE Transactions on

Research, development, design, application, construction, the installation and operation of apparatus, equipment, structures, materials, and systems for the safe, reliable, and economic delivery and control of electric energy for general industrial, commercial, public, and domestic consumption.




Xplore Articles related to Customer services

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A multi-views modeling approach for product lifecycle management in supply chain

Lihong Jiang; Boyi Xu; Hongming Cai Computer Supported Cooperative Work in Design (CSCWD), 2012 IEEE 16th International Conference on, 2012

Product lifecycle data is considered valuable resource to improve quality of product designing. However, at present, under the environment of E-manufacturing, product data is scattered across different companies during product lifecycle. Because enterprise information systems are heterogeneous, it becomes a challenging task managing product lifecycle data through the complete supply chain. In this paper, firstly, the product lifecycle management process ...


A ordering model of service parts in the final phase

Jingmin Zhang; Hesong Dong Computer Science and Service System (CSSS), 2011 International Conference on, 2011

With rapid development of science and technology and accelerating pace of product replacement, enterprises are facing more and more after-sales service problems of products that have been discontinued or will be discontinued. How to meet the service requirements of these products and minimize the total costs, the order quantity of service parts in the final phase is essential. Service parts ...


Passive RFID customer service enhancement using fuzzy logic

Junjie Chen; Jing Liang; Qilian Liang; Wei Wang; Baoju Zhang Communications and Information Technologies (ISCIT), 2011 11th International Symposium on, 2011

When customers who carry their "Hospitality" cards (UHF passive RFID tags) enter the shopping malls, the RFID reader can identify the tags and get the customers' personal information. The position of the customer can also be obtained using the reflected RSSI value returned to the RFID reader from the RFID tag. These information can help sales assistants to provide proper ...


A Case Study Analyzing the Impact of Software Process Adoption on Software Quality

Tufail, R.; Malik, A.A. Frontiers of Information Technology (FIT), 2012 10th International Conference on, 2012

A constant focus on improving the quality of software lies at the heart of better customer satisfaction, increased market share, and higher profit margins. This paper presents the results of a case study designed to analyze the impact on software quality of the adoption of Scrum -- an agile software development process -- by a Pakistani software house that was ...


Notice of Retraction<BR>Study of mensurating methods for uncertain factors influencing safety goods stock in supply chain management

Yongbo, Ding; Zhendong, Zhu E -Business and E -Government (ICEE), 2011 International Conference on, 2011

Notice of Retraction After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE's Publication Principles. We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper. The presenting author of this paper ...


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Educational Resources on Customer services

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eLearning

NIST Smart Grid Conceptual Model

Gunther, Erich NIST Smart Grid Conceptual Model, 2010

This tutorial describes the NIST (National Institute of Standards and Technology) Conceptual Model, from the top level view to the various levels and how they interoperate. It also describes the seven domains (bulk generation, transmission, distribution, customer, operations, markets, and service providers) as well as the electrical and communication interfaces that connect the layers and domains.


Maximum Power Point Tracking (MPPT): Algorithms and Applications

Petrone, Giovanni; Spagnuolo, Giovanni Maximum Power Point Tracking (MPPT): Algorithms and Applications, 2012

This webinar explains the issue of counterfeit drugs in emerging markets and about how Sproxil empowers consumers in the fight against fake drugs. Sproxil provides software and systems that capture market intelligence in emerging markets using cell phones. Our service provides automatic protection against counterfeiters. Brand and product pirates in emerging markets pose a significant risk to legitimate manufacturers, leading ...


Fighting Against Counterfeit Drugs with Sproxil

Mitra, Meliza Fighting Against Counterfeit Drugs with Sproxil, 2011

This webinar explains the issue of counterfeit drugs in emerging markets and about how Sproxil empowers consumers in the fight against fake drugs. Sproxil provides software and systems that capture market intelligence in emerging markets using cell phones. Our service provides automatic protection against counterfeiters. Brand and product pirates in emerging markets pose a significant risk to legitimate manufacturers, leading ...


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Standards related to Customer services

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No standards are currently tagged "Customer services"