Conferences related to Customer services

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2013 13th International Conference on Control, Automaton and Systems (ICCAS)

Control Theory and Application, Intelligent Systems, Industrial Applications of Control,Sensor and Signal Processing, Control Devices and Instruments, Robot Control, RobotVision, Human-Robot Interaction, Robotic Applications, Unmanned Vehicle Systems...


2013 9th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM)

All areas related to wireless communications, network technologies, and mobile computing systems.


2013 International Conference on Machine Learning and Cybernetics (ICMLC)

Statistical Machine Learning, Intelligent & fuzzy control, Pattern Recognition , Ensemble method, Evolutionary computation, Fuzzy & rough set, Data & web mining , Intelligent Business Computing , Biometrics , Bioinformatics , Information retrieval, Cybersecurity, Web intelligence and technology, Semantics & ontology engineering, Social Networks & Ubiquitous Intelligence, Multicriteria decision making, Soft Computing, Intelligent Systems, Speech, Image & Video Processing, Decision Support System

  • 2012 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Pattern Recognition, Biometrics, Inductive learning, Evolutionary computation, Bioinformatics, Data mining, Information retrieval, Intelligent agent, Financial engineering, Rough Set, Applications.

  • 2011 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics.

  • 2010 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2009 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2008 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2007 International Conference on Machine Learning and Cybernetics (ICMLC)

    Multiple themes included: Generalization Error Model for Pattern Classification, Rough Sets and Fuzzy Rough Sets, Multiple Classifier Systems, Computation Life Science and Bioinformatics, Media Computing, Web Intelligent Computing. Topics included: Adaptive systems, Neural nets and support vector machines, Business intelligence, Hybrid and nonlinear systems, Fuzzy theory, control and systems, Data and web mining, Information retrieval, intelligent agent etc.


2013 International Conference on Management Science and Engineering (ICMSE)

Management science and engineering, including operations research, organizational systems and behavior, economics and finance, and public administration.


2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012)

The scope of the conference includes topics on: Theory and Principle of Service Sciences;Service System Design, Operations, and Management, Supply Chain Management for Service, Service Marketing and Financial Management, Specific Industrial Service Management, Service Information Technology and Decision Making,Service Experiential Studies and Case Studies.

  • 2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011)

    The main interests of the confernce includes the following areas: Theory and Principle of Service Sciences; Service System Design, Operations, and Management; Supply Chain Management for Service; Service Marketing and Financial Management; Specifically Industrial Service Management; Service Information Technology and Decision Making;Service Experiential Studies and Case Studies

  • 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010)

    The main interests of the confernce includes the following areas: Theory and Principle of Service Sciences; Service System Design, Operations, and Management; Supply Chain Management for Service; Service Marketing and Financial Management; Specifically Industrial Service Management; Service Information Technology and Decision Making;Service Experiential Studies and Case Studies

  • 2009 6th International Conference on Service Systems and Service Management (ICSSSM 2009)

    The scope includes exploring natural and social sciences and all technologies, systems, networks, algorithms, and applications.

  • 2008 5th International Conference on Service Systems and Service Management (ICSSSM 2008)

    This conference serves as a forum for researchers, practitioners, and users to exchange new ideas, developments, and experience on service systems dynamics and service management interrelated issues. The scope includes exploring physical and social sciences and innovative technologies, systems, networks, algorithms, and applications that support the development of effective service systems and the best practices of services management.

  • 2007 International Conference on Service Systems and Service Management (ICSSSM 2007)


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Periodicals related to Customer services

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Engineering Management, IEEE Transactions on

Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E.


Intelligent Systems, IEEE

IEEE Intelligent Systems, a bimonthly publication of the IEEE Computer Society, provides peer-reviewed, cutting-edge articles on the theory and applications of systems that perceive, reason, learn, and act intelligently. The editorial staff collaborates with authors to produce technically accurate, timely, useful, and readable articles as part of a consistent and consistently valuable editorial product. The magazine serves software engineers, systems ...


Knowledge and Data Engineering, IEEE Transactions on

Artificial intelligence techniques, including speech, voice, graphics, images, and documents; knowledge and data engineering tools and techniques; parallel and distributed processing; real-time distributed processing; system architectures, integration, and modeling; database design, modeling, and management; query design, and implementation languages; distributed database control; statistical databases; algorithms for data and knowledge management; performance evaluation of algorithms and systems; data communications aspects; system ...


Power Delivery, IEEE Transactions on

Research, development, design, application, construction, the installation and operation of apparatus, equipment, structures, materials, and systems for the safe, reliable, and economic delivery and control of electric energy for general industrial, commercial, public, and domestic consumption.




Xplore Articles related to Customer services

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Developing and Designing the Customer Relationship Management System of Small and Medium Enterprise Based on ActiveX Data Object Technology

Li Yuanyuan; Guangjie, C. Intelligent Computation Technology and Automation (ICICTA), 2012 Fifth International Conference on, 2012

Implementation of Customer Relationship Management (CRM) is the core competitiveness of Small and Medium Enterprises (SME) to build an effective means. The aims and principles of design CRM system are discussed and analyzed in the paper, the CRM system module of its framework is given, while ActiveX Data Object (ADO) database technology to achieve CRM system is also discussed. The ...


Investigating the effect of demand aggregation on the performance of an (R, Q) inventory control policy

Rossetti, M.D.; Shbool, M.; Varghese, V.; Pohl, E. Simulation Conference (WSC), 2013 Winter, 2013

This paper investigates the effect of demand aggregation on the performance measures of an inventory system controlled by a (r, Q) policy. Demand usage data is available at different time scales, i.e., daily, weekly, monthly etc., and forecasting is based on these time scales. Using forecasts, appropriate lead time demand models are constructed and used in optimization procedures. The question ...


Notice of Retraction<BR>Logistics service quality evaluation on logistics park

Ning, Feng; Mingli, Zhang; Saili, Tang E -Business and E -Government (ICEE), 2011 International Conference on, 2011

Notice of Retraction After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE's Publication Principles. We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper. The presenting author of this paper ...


[Poster] classifications of augmented reality uses in marketing

Javornik, A. Mixed and Augmented Reality - Media, Art, Social Science, Humanities and Design (ISMAR-MASH'D), 2014 IEEE International Symposium on, 2014

This research investigates which uses of AR have emerged so far in marketing and proposes classification schemas for them, based on the intensity of the augmentation, different contexts of consumption and on marketing functions. Such differentiation is needed in order to better understand the dynamics of augmentation of physical surroundings for commercial purposes and consequently to distinguish between consumer experiences.


Transshipments in dual-channel supply chain

Shaonan, Zhu; Qiuhong, Zhao E -Business and E -Government (ICEE), 2011 International Conference on, 2011

This paper analyzes the transshipment operations in a dual-channel supply chain, which includes a traditional retail channel and an online direct channel. Previous study has shown that the implementation of transshipment among integrated firms can improve the revenue and customer service level, and also reduce the quantity of inventory. But in the dual-channel supply chain, firm in the traditional retail ...


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Educational Resources on Customer services

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eLearning

NIST Smart Grid Conceptual Model

Gunther, Erich NIST Smart Grid Conceptual Model, 2010

This tutorial describes the NIST (National Institute of Standards and Technology) Conceptual Model, from the top level view to the various levels and how they interoperate. It also describes the seven domains (bulk generation, transmission, distribution, customer, operations, markets, and service providers) as well as the electrical and communication interfaces that connect the layers and domains.


Fighting Against Counterfeit Drugs with Sproxil

Mitra, Meliza Fighting Against Counterfeit Drugs with Sproxil, 2011

This webinar explains the issue of counterfeit drugs in emerging markets and about how Sproxil empowers consumers in the fight against fake drugs. Sproxil provides software and systems that capture market intelligence in emerging markets using cell phones. Our service provides automatic protection against counterfeiters. Brand and product pirates in emerging markets pose a significant risk to legitimate manufacturers, leading ...


Maximum Power Point Tracking (MPPT): Algorithms and Applications

Petrone, Giovanni; Spagnuolo, Giovanni Maximum Power Point Tracking (MPPT): Algorithms and Applications, 2012

This webinar explains the issue of counterfeit drugs in emerging markets and about how Sproxil empowers consumers in the fight against fake drugs. Sproxil provides software and systems that capture market intelligence in emerging markets using cell phones. Our service provides automatic protection against counterfeiters. Brand and product pirates in emerging markets pose a significant risk to legitimate manufacturers, leading ...


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Standards related to Customer services

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No standards are currently tagged "Customer services"