Customer service

View this topic in
Customer service is the provision of service to customers before, during and after a purchase. According to Turban et al. (Wikipedia.org)






Conferences related to Customer service

Back to Top

2013 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI)

Service science, service operations, logistics, and informatics are becoming ever more complex and interdependent. They are playing an increasingly important role in today’s world economy. Information and communications technology provides cyber-infrastructure and platforms to achieve more efficient and productive services operations. New types of service offerings are also emerging to meet the needs of customers and consumers.The IEEE Service Operations and Logistics, and Informatics (SOLI) conference series aims to bring together researchers and practitioners to discuss issues, challenges and future directions, share their R&D findings and experiences in relative areas.

  • 2012 IEEE International Conference on Service Operations and Logistics and Informatics (SOLI)

    Service science, service operations, logistics, and informatics are becoming ever more complex and interdependent. They are playing an increasingly important role in today s world economy. Information and communications technology provides cyber-infrastructure and platforms to achieve more efficient and productive services operations. New types of service offerings are also emerging to meet the needs of customers and consumers.The IEEE Service Operations and Logistics, and Informatics (SOLI) conference series aims to bring together researchers and practitioners to discuss issues, challenges and future directions, share their R&D findings and experiences in relative areas.

  • 2011 IEEE International Conference on Service Operations and Logistics and Informatics (SOLI)

    Service science, service operations, logistics, and informatics are becoming ever more complex and interdependent. They are playing an increasingly important role in today s world economy. Information and communications technology provides cyber-infrastructure and platforms to achieve more efficient and productive services operations. New types of service offerings are also emerging to meet the needs of customers and consumers.The IEEE Service Operations and Logistics, and Informatics (SOLI) conference seri

  • 2010 IEEE International Conference on Service Operations and Logistics and Informatics (SOLI)

    Service science, service operations, logistics, and informatics are becoming ever more complex and interdependent. They are playing an increasingly important role in today s world economy. Information and communications technology provides cyber-infrastructure and platforms to achieve more efficient and productive services operations. New types of service offerings are also emerging to meet the needs of customers and consumers. The IEEE Service Operations and Logistics, and Informatics (SOLI) conference ser

  • 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics (SOLI)

    Provide a remarkable opportunity for the academic and industrial communities to address new challenges and share solutions, and discuss future research directions related to service operations, logistics and informatics.

  • 2008 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI)

    Services, service operations, logistics, and informatics are becoming ever more complex and interdependent. They are playing an increasingly important role in today's world economy. Information and communications technology provides cyber-infrastructure and platforms to achieve more efficient and productive services operations. New types of service offerings are also emerging to meet the needs of customers and consumers.


2013 International Conference on Machine Learning and Cybernetics (ICMLC)

Statistical Machine Learning, Intelligent & fuzzy control, Pattern Recognition , Ensemble method, Evolutionary computation, Fuzzy & rough set, Data & web mining , Intelligent Business Computing , Biometrics , Bioinformatics , Information retrieval, Cybersecurity, Web intelligence and technology, Semantics & ontology engineering, Social Networks & Ubiquitous Intelligence, Multicriteria decision making, Soft Computing, Intelligent Systems, Speech, Image & Video Processing, Decision Support System

  • 2012 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Pattern Recognition, Biometrics, Inductive learning, Evolutionary computation, Bioinformatics, Data mining, Information retrieval, Intelligent agent, Financial engineering, Rough Set, Applications.

  • 2011 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics.

  • 2010 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2009 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2008 International Conference on Machine Learning and Cybernetics (ICMLC)

    Adaptive systems, Neural net and support vector machine, Business intelligence, Hybrid and nonlinear system, Biometrics, Fuzzy set theory, fuzzy control and system, Bioinformatics, Knowledge management, Data and web mining, Information retrieval, Intelligent agent, Intelligent and knowledge based system, Financial engineering, Rough and fuzzy rough set, Inductive learning, Networking and information security, Geoinformatics, Evolutionary computation, Pattern Recognition, Ensemble method, Logistics, Informat

  • 2007 International Conference on Machine Learning and Cybernetics (ICMLC)

    Multiple themes included: Generalization Error Model for Pattern Classification, Rough Sets and Fuzzy Rough Sets, Multiple Classifier Systems, Computation Life Science and Bioinformatics, Media Computing, Web Intelligent Computing. Topics included: Adaptive systems, Neural nets and support vector machines, Business intelligence, Hybrid and nonlinear systems, Fuzzy theory, control and systems, Data and web mining, Information retrieval, intelligent agent etc.


2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012)

The scope of the conference includes topics on: Theory and Principle of Service Sciences;Service System Design, Operations, and Management, Supply Chain Management for Service, Service Marketing and Financial Management, Specific Industrial Service Management, Service Information Technology and Decision Making,Service Experiential Studies and Case Studies.

  • 2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011)

    The main interests of the confernce includes the following areas: Theory and Principle of Service Sciences; Service System Design, Operations, and Management; Supply Chain Management for Service; Service Marketing and Financial Management; Specifically Industrial Service Management; Service Information Technology and Decision Making;Service Experiential Studies and Case Studies

  • 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010)

    The main interests of the confernce includes the following areas: Theory and Principle of Service Sciences; Service System Design, Operations, and Management; Supply Chain Management for Service; Service Marketing and Financial Management; Specifically Industrial Service Management; Service Information Technology and Decision Making;Service Experiential Studies and Case Studies


2012 International Conference on Management and Service Science (MASS 2012)

Enterprise Management, Engineering Management, Service Science, Financial Management, Knowledge Management


2012 Portland International Conference on Management of Engineering & Technology (PICMET)

PICMET's focus is on bringing together the experts on technology management to address the issues involved in managing current and emerging technologies.


More Conferences

Periodicals related to Customer service

Back to Top

Engineering Management, IEEE Transactions on

Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E.


Intelligent Systems, IEEE

IEEE Intelligent Systems, a bimonthly publication of the IEEE Computer Society, provides peer-reviewed, cutting-edge articles on the theory and applications of systems that perceive, reason, learn, and act intelligently. The editorial staff collaborates with authors to produce technically accurate, timely, useful, and readable articles as part of a consistent and consistently valuable editorial product. The magazine serves software engineers, systems ...


Systems, Man and Cybernetics, Part A, IEEE Transactions on

Systems engineering, including efforts that involve issue formnaulations, issue analysis and modeling, and decision making and issue interpretation at any of the life-cycle phases associated with the definition, development, and implementation of large systems. It will also include efforts that relate to systems management, systems engineering processes and a variety of systems engineering methods such as optimization, modeling and simulation. ...



Most published Xplore authors for Customer service

Back to Top

Xplore Articles related to Customer service

Back to Top

Technology Requirements For Biomedical Imaging

Technology Requirements for Biomedical Imaging, 1991. Proceedings, 1991

First Page of the Article ![](/xploreAssets/images/absImages/00664394.png)


Research on Supply Chain Inventory Optimization and Benefit Coordination with Controllable Lead Time

Yina Li; Xuejun Xu; Fei Ye 2007 International Conference on Wireless Communications, Networking and Mobile Computing, 2007

Supply chain inventory optimization model with controllable lead time is proposed with considering the extra crashing cost of buyer and supplier caused by shortening lead time. The optimal economic lot size and lead time with and without cooperation are gained, and the algorithms for finding the optimal policy is developed. Shapely value and MCRS method are used to coordinate both ...


MARTA's railcar rehabilitation program for improved reliability and better customer service

R. N. Carini; T. Gonzales; E. Hutsell; E. M. Wrobley Proceedings of the 2006 IEEE/ASME Joint Rail Conference, 2006

In 2003, the Metropolitan Atlanta Rapid Transit Authority (MARTA) embarked upon an ambitious program to modernize its rail car fleet. MARTA's analysis pointed to significant cost savings by having approximately two-thirds of their fleet rehabilitated rather than purchase new cars. That portion of their fleet is an average of 22 years old. Virtually all mechanical and electrical systems are being ...


The future of e-government: a project of potential trends and issues

S. Cohen; W. Eimicke System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on, 2003

The purpose of this paper is to project the trends and issues that will arise over the next decade as e-government develops and matures. When government acts to innovate and implement new ideas and technologies, issues arise that are common to all organizations, such as the costs and benefits of adopting new technologies, and the effect of technologies on productivity ...


Setting reliability goals [for electric utilities]

E. Mayer Power Engineering Society Summer Meeting, 2000. IEEE, 2000

Basing corporate reliability goals on industry averages and statistics of other electric utilities is almost fruitless, both because of the differences in reporting practices (a utility could be comparing its apples to the industry's oranges) and because the difficulty of providing reliability will vary greatly from one area to another. Here, the author examines two approaches to the setting of ...


More Xplore Articles

Educational Resources on Customer service

Back to Top

eLearning

Technology Requirements For Biomedical Imaging

Technology Requirements for Biomedical Imaging, 1991. Proceedings, 1991

First Page of the Article ![](/xploreAssets/images/absImages/00664394.png)


Research on Supply Chain Inventory Optimization and Benefit Coordination with Controllable Lead Time

Yina Li; Xuejun Xu; Fei Ye 2007 International Conference on Wireless Communications, Networking and Mobile Computing, 2007

Supply chain inventory optimization model with controllable lead time is proposed with considering the extra crashing cost of buyer and supplier caused by shortening lead time. The optimal economic lot size and lead time with and without cooperation are gained, and the algorithms for finding the optimal policy is developed. Shapely value and MCRS method are used to coordinate both ...


MARTA's railcar rehabilitation program for improved reliability and better customer service

R. N. Carini; T. Gonzales; E. Hutsell; E. M. Wrobley Proceedings of the 2006 IEEE/ASME Joint Rail Conference, 2006

In 2003, the Metropolitan Atlanta Rapid Transit Authority (MARTA) embarked upon an ambitious program to modernize its rail car fleet. MARTA's analysis pointed to significant cost savings by having approximately two-thirds of their fleet rehabilitated rather than purchase new cars. That portion of their fleet is an average of 22 years old. Virtually all mechanical and electrical systems are being ...


The future of e-government: a project of potential trends and issues

S. Cohen; W. Eimicke System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on, 2003

The purpose of this paper is to project the trends and issues that will arise over the next decade as e-government develops and matures. When government acts to innovate and implement new ideas and technologies, issues arise that are common to all organizations, such as the costs and benefits of adopting new technologies, and the effect of technologies on productivity ...


Setting reliability goals [for electric utilities]

E. Mayer Power Engineering Society Summer Meeting, 2000. IEEE, 2000

Basing corporate reliability goals on industry averages and statistics of other electric utilities is almost fruitless, both because of the differences in reporting practices (a utility could be comparing its apples to the industry's oranges) and because the difficulty of providing reliability will vary greatly from one area to another. Here, the author examines two approaches to the setting of ...


More eLearning Resources

IEEE.tv Videos

No IEEE.tv Videos are currently tagged "Customer service"

IEEE-USA E-Books

No IEEE-USA E-Books are currently tagged "Customer service"



Standards related to Customer service

Back to Top

No standards are currently tagged "Customer service"